Support Page Question about your alarm Yes No Would you like to request a service call Yes No My keypad has a "ENT" key Yes No My keypad has a "CLEAR" key. Yes No My keypad has neither "ENT" or "CLEAR" key. Yes No What is your Account number ie..22-1234 ? First , Last Name : Phone number with area code : Email : Question about your alarm? Problem you are experincing .